Information for Travel Agents & Tour Operators


JJW Hotels & Resorts Travel Agent & Travel Partner Services

JJW Hotels & Resorts values the important role performed by our partner travel agents and tour operators who are essential in promoting the facilities and services offered by JJW Hotels & Resorts in Europe and the Middle East.

Highest Levels of Customer Service

The objective of JJW Hotels & Resorts is to ensure our clients and guests receive the highest levels of customer service and satisfaction at each point of their relationship with JJW Hotels & Resorts.

Dedicated Area for Travel Partners & Travel Professionals

JJW Hotels & Resorts in Europe and the Middle East understands the needs, requirements and expectations of our travel agents and tour operator partners across our operational territories.

To help with the work you undertake on behalf of JJW Hotels & Resorts in Europe and the Middle East, JJW Hotels & Resorts have provided a dedicated area for travel agents and tour operators on the JJW Hotels & Resorts website.

The travel agents and tour operators' area on the JJW Hotels & Resorts in Europe and the Middle East website ensures JJW Hotels & Resorts travel partners are able to access and receive comprehensive information and support about hotel GDS codes, partner commissions and exclusive access to the best rates available at JJW Hotels & Resorts in Europe and the Middle East.


Support for Travel Agents & Tour Operators

JJW Hotels & Resorts travel agent and tour operators support team is available Monday to Friday, between 9am and 6pm to discuss your requests for information or assistance about JJW Hotels & Resorts in destinations across Europe and the Middle East.

IATA / Access

Travel agents and tour operators can access their own offers and information directly (negotiated rates, customised commission rates) by selecting the IATA link on the JJW Hotels & Resorts online booking form, available on each page of the JJW Hotels & Resorts website.

Online Reservation System

JJW Hotels & Resorts in Europe and the Middle East use a single online booking platform for all of our hotels.


Commissions for IATA Travel Agents & Tour Operators

JJW Hotels & Resorts in Europe and the Middle East pays commissions to any licensed travel agent possessing an IATA code. Payment of commissions is made within 40 days maximum as of date of booking. If you do not receive payment within the stated time, please contact JJW Hotels & Resorts. Please have the following information ready:

  • Guest name
  • Hotel name
  • Date of arrival
  • Rate
  • IATA code
  • Confirmation number
  • Booking channel (GDS, web, email, fax or telephone)

Further Assistance

JJW Hotels & Resorts in Europe and the Middle East travel agents and tour operators support team is available Monday to Friday, between 9am and 6 pm to discuss your requests for information or assistance about JJW Hotels & Resorts in Europe and the Middle East.


JJW Hotels & Resorts Post Reservation Enquries

Reservations to JJW Hotels & Resorts in Europe and the Middle East (secured via this website, by phone, fax or GDS) will be integrated into the relevant Hotel Property Management System (PMS).

Information relating to online reservations can be retrieved via JJW Hotels & Resorts online booking system through this JJW Hotels & Resorts website or (where applicable) the GDS system used in the initial reservation.

Alternatively please contact JJW Hotels & Resorts with the following information:

  • Guest name
  • Hotel name
  • Date of arrival
  • Rate
  • IATA code
  • Confirmation number
  • Booking channel (GDS, web, email, fax or telephone)

Please note

In some cases there may be a short lag before the reservation is integrated into JJW Hotels & Resorts Hotel Property Management System (PMS). In this instance we suggest that you note the following information prior to contacting a Amarante Hotel in Europe and the Middle East directly:

Reservations made either via this website or GDS might not be instantly accessible to JJW Hotels & Resorts. In this instance, please appreciate a short delay of a few hours before JJW Hotels & Resorts receives the reservation you have made.


Contact JJW Hotels & Resorts Travel Agent Support Team

To speak to a member of JJW Hotels & Resorts travel agent and tour operators support team please contact:

JJW Hotels & Resorts (Austria)
Grand Hotel Wien,
Kaerntner Ring 9,
Vienna 1010,
Austria

Tel: +43 (0)1 515 80 1801 - Fax: +43 (0)1 515 13-13


JJW Hotels & Resorts (France)
11 rue Tronchet,
75008 Paris,
France

Tel: +33 (0)1 40 06 08 50 - Fax: +33 (0)1 40 06 06 83


JJW Hotels & Resorts  (UK)
6 Queen Street
London
W1J 5PA

Tel: +44 207 758 8364


JJW Hotels & Resorts (Portugal)
Sitio dos Pinheiros Altos,
Almancil,
Algarve 8135-863,
Portugal

Tel: +351 289 359 900 - Fax: +351 89 398 195


JJW Hotels & Resorts (Egypt)
173 Oruba St,
Heliopolis,
Cairo,
Egypt

Tel: +202 22 67 02 70

Check Availablity & Book Online

Date
Pick Date

JJW Hotels & Resorts

With no two the same, our luxury, boutique and townhouse hotels and resorts are hand picked for their distinct style and excellent service and are popular with both business and leisure travellers. Located in the best areas of the Algarve coast, Cairo, Cote d'Azur, Edinburgh, Leeds, Paris, Sharm El Sheikh and Vienna... Which one will you choose?

Love is the Word

If you’re looking for the perfect romantic getaway, in the ideal location, at one of the finest hotels in the world… look no further than Hotel Balzac’s luxury "Love is the Word" Special Offer. You will not be disappointed.